000			00289nam a2200109Ia 4500
005			20260316114015.0
008			260316s9999||||xx |||||||||||||| ||und||
100			_aV.Kumar Werner Reinartz
245		0	_aCustomer Relationship Management - A Databased Approach
650			_aOthers
942			_cBK
999			_c2439 _d2439